BAAman BhogalBusiness Analyst · Australia

Case studies

Practical analysis, shown from context to validation.

Five projects showing how I investigate problems, align stakeholders, define requirements and support implementation, from enterprise systems and discovery work to a real-client capstone.

Client and employer details are anonymised. Diagrams are illustrative reconstructions created for this portfolio, not original project documents.
01

01 · HRIS / systems implementation

ELMO HRIS implementation: from manual chasing to tracked workflows

Took an ELMO HRIS rollout at a 330-person IT consultancy from requirements to go-live, then ran the platform as sole subject-matter expert.

Process mapsRequirementsUATUser guides
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02

02 · System replacement / SharePoint implementation

SharePoint implementation: one source of truth for a live operations room

Designed the navigation, templates and permissions, then migrated about 300 to 350 pages with SME sign-off for a New Zealand government transport agency. Live a week before the deadline.

Information architecturePage templatesData migrationTraining
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03

03 · Operational process improvement / resource and capacity planning

Resource and capacity planning: from asking around to one shared view

Interviewed practice leads and project managers, evaluated six tools, recommended ClickUp and set up the dashboards that gave a 330-person consultancy one view of capacity.

Stakeholder interviewsMoSCoWTool evaluationDashboards
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04

04 · Master's capstone / not-for-profit website

A custom website for a support dog charity, delivered through a change of client

Led requirements, user stories and Jira delivery for a team of five, and built the DynamoDB database and Google Analytics dashboards. When the client went quiet, we still handed over a finished build.

RequirementsUser storiesJira KanbanData and analytics
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05

05 · Discovery and scoping / custom inventory system

Scoping a national inventory system: discovery, data models and a statement of work

Ran discovery for a national liquor retail chain's centralised inventory system, built the level 2 data flow diagram and ERD, and helped shape the statement of work before the build was paused for budget.

DiscoveryData flow diagramERDStatement of work
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